Managed Endpoint
Service Overview
Entrusting your endpoint management to a Managed Service Provider (MSP) is a game-changer for modern business efficiency. It ensures consistent device performance, enhances cybersecurity, and streamlines IT operations across your organization. By proactively monitoring and maintaining your endpoints, an MSP minimizes disruptions and boosts employee productivity, giving you a competitive edge in today's tech-driven marketplace. While there's a service investment, the long-term benefits—including cost savings from reduced internal IT burden, improved device longevity, and easier software license management—make it a valuable asset. In essence, MSP-managed endpoints aren't just an IT convenience; they're a strategic business decision that optimizes your technology infrastructure, strengthens your security posture, and supports your company's scalability and growth potential.
Onboarding Milestones
Initial Consultation & Assessment
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Discuss current endpoint challenges
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On-site visit for a site survey
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Produce floor plan with device placement
Proposal & Agreement
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Approval of project plan & recommendations
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Acceptance of Master Services Agreement
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Statement of Work defined
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Final project pricing locked in
Planning & Procurement
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Develop implementation plan and timeline
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Identify if there is any need for additional low voltage infrastructure
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Order necessary hardware
Endpoint Transition
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Install necessary infrastructure
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Install hardware
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Configure hardware
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Enroll devices in remote management tools
Optimization & Enablement
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Post project support (1 week)
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Tune hardware as needed
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Provide employee enablement training
Post-Implementation Review
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Follow up call to conduct an AAR (After Action Review)
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Transition presentation to managed services
Managed Services (Ongoing)
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Regular maintenance and administration
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Business hours support
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Included consulting