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Managed Microsoft 365

Service Overview

Microsoft 365 for Business is the cornerstone of modern workplace productivity and collaboration. It ensures seamless communication, enhances team efficiency, and protects your crucial business data from evolving threats. By providing a comprehensive suite of integrated tools, Microsoft 365 gives you a competitive advantage in today's fast-paced digital ecosystem. While there's a subscription cost, the long-term benefits—including cost savings from reduced IT complexity, improved scalability for business growth, and built-in compliance features—make it an invaluable asset. In essence, Microsoft 365 isn't just a software package; it's a strategic business decision that empowers your workforce, streamlines your operations, and unlocks your company's full potential for innovation and success in an increasingly connected world.

Onboarding Milestones

Initial Consultation & Assessment

  • Discuss current business challenges

  • Identify business needs and craft a solution

  • ​Identify scope of deployment

Proposal & Agreement

  • Approval of project plan & recommendations

  • Acceptance of Master Services Agreement

  • Statement of Work defined

  • Final project pricing locked in

Planning & Procurement

  • Develop implementation plan and timeline

  • Identify necessary licensing

  • Establish 3rd party relationship with Microsoft

Tenant Configuration

  • Configure tenant baselines

  • Configure Email and Collaboration

  • Configure Identity and Access Management

  • Provision users and cut over to production

Optimization & Enablement

  • Post project support (1 week)

  • Tune tenant as needed

  • Provide employee enablement training

Post-Implementation Review

  • Follow up call to conduct an AAR (After Action Review)

  • Transition presentation to managed services

Managed Services (Ongoing)

  • Regular maintenance and administration

  • Business hours support

  • Included consulting

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